Uninstall the Intel® XTU version from Windows Apps & Features.Please follow these steps and let us know the outcome: In this case, we would like to recommend the following steps:ġ- Please make sure that the Operating System (OS) is up to date and install any pending updates (e.g.: security or fixes), You may refer to this link: Update Windows*.Ģ- Reinstall the latest version of Intel® XTU. To upload and attach a file, use the " Drag and drop here or browse files to attach" option below the response textbox. txt file), please attach it to your reply. To save your scan, click Next and click Save.
Click the menu where it says " Summary" to change to " Detailed View". The Intel® SSU defaults to the " Summary View" on the output screen following the scan. Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information.Download the Intel® SSU and save the application on your computer.Just to make sure, is this a correct/accurate document showing the system's technical specifications of your computer? (it says it comes with an Intel® W580 chipset) > DELL* PRECISION 3650 TOWER.Ģ- Is this a new system? Were the Intel® Extreme Tuning Utility (Intel® XTU) "greyed out" features enabled before? Or are you experiencing this behavior since the first day that you have the device?ģ- If this worked as expected before at any moment, were there any recent hardware or software changes that might relate to the point when the behavior started? (For instance, Windows, driver, BIOS, or Intel® XTU updates?)Ĥ- Are you using any other overclocking/auto-tunning software on the system?ĥ- Are you running any Virtualization Software (e.g.: for Virtual Machines or emulator software) on your system? Or is it Windows* Hyper-V enabled?Ħ- Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system: In order to review this further, could you please provide us with the following information?ġ- We understand that your system is a " Dell Precision 3650". Hello you for posting on the Intel® communities.
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